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Politique de Livraison – Bom’FleurySuivi de votre colisAbsence lors de la livraisonRetards de livraisonAdresse incorrecteColis indiqué comme livré mais non reçuLivraison internationale

Shipping Policy – Bom’Fleury

Delivery times vary depending on the chosen carrier and destination. Once your package is handed over to the carrier, you will receive an email with tracking information and an estimated delivery date.

Track your Package

Once your order is shipped, a tracking link will be sent to you by email. This link allows you to follow your package in real time until it reaches its destination.


Missed Delivery

In case of absence :

  • The carrier may attempt redelivery.

  • Or leave the package at a pick-up point or post office, according to applicable procedures.

Exact instructions depend on the chosen carrier.


Delivery Delays

If the delivery exceeds the estimated time, please check the provided tracking information.

If no update appears, you may contact the carrier directly.

Of course, you can also contact us, and we will assist you as much as possible.


Incorrect Address

If the provided address is incorrect or incomplete, delivery may be delayed or impossible.

Any reshipping costs, if applicable, are the responsibility of the customer.


Colis indiqué comme livré mais non reçu

In the case of a package marked as “delivered” but not received :

  1. Check around your home or with your neighbors.

  2. Contact the carrier for more information.

  3. If the issue persists, contact us so that we can initiate an investigation.


International Shipping

Delivery times may vary depending on local customs procedures.

Any applicable customs duties or taxes are the responsibility of the recipient.